SMS Messaging Program | Performance Elevated

Program Overview

Performance Elevated operates MyAccountability.coach, a subscription software service delivered by SMS text message. Messages are sent from (984) 341-6400 only to customers who have opted in.

How Customers Opt In

Customers opt in exclusively through the signup form at myaccountability.coach/pages/signup.html. The form requires the customer to manually check a consent box that is unchecked by default. The form cannot be submitted unless that box is checked.

There is no keyword opt-in. There is no third-party opt-in. Consent is given directly to Performance Elevated for this specific program and is not bundled into any other agreement.

The consent box reads:

“I agree to receive recurring automated SMS messages from MyAccountability.coach at the phone number provided, including: daily accountability check-in questions, check-in confirmations, milestone and badge notifications, account and welcome messages, and occasional encouragement reminders. Message frequency varies (typically 2/day during active sprints). Message & data rates may apply. Reply STOP to cancel, HELP for help. Consent is not a condition of purchase. See Terms & Conditions, Privacy Policy & SMS Terms.”

What Messages Customers Receive

Type	When	Example
Welcome	Once, at signup	Confirms enrollment and provides opt-out instructions
Daily check-in	Daily, at the customer’s chosen time	The customer’s own questions, sent as a numbered list
Check-in confirmation	After each reply	Confirms receipt and reports completion percentage
Milestone	Occasional	Badge earned, streak achieved, sprint completed
Encouragement	Occasional	Sent when the system detects the customer has missed days

Message Frequency

Message frequency varies. During an active accountability sprint, customers typically receive 2 to 4 messages per day. Between sprints, customers receive no messages unless they begin a new track. Message and data rates may apply depending on the customer’s mobile carrier and plan.

Opt-Out

Customers may opt out at any time by replying STOP, CANCEL, END, QUIT, or UNSUBSCRIBE to any message. The customer receives one final confirmation message and no further messages are sent. Customers may re-subscribe by replying START. Opt-out requests may also be made through our contact page, by phone at (503) 694-9392, or by email to support@myaccountability.coach.

Help

Customers may reply HELP to any message for assistance, or contact support@myaccountability.coach.

Consent Is Not Required for Purchase

Consent to receive SMS messages is not a condition of purchasing any goods or services from Performance Elevated.

Mobile Information Privacy

Mobile phone numbers, opt-in status, and any information collected through SMS messages will not be sold, shared, rented, or disclosed to any third parties for marketing or promotional purposes. Mobile information is used exclusively to deliver the MyAccountability.coach service. Performance Elevated does not engage in affiliate marketing or third-party lead generation. The only third party that processes mobile information is Twilio, our SMS delivery provider, which is contractually prohibited from using the data for any other purpose.